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Management jargon can alienate staff and leave bosses looking untrustworthy and weak, according to a survey published on Monday. Managers who spoke of "singing from the same hymn sheet" could find themselves sing solo, the survey said. Workers said such phrases【M1】______ as "blue sky thinking", "the helicopter view" and "heads up" could lead to alienation and low moral in the office.【M2】______ The survey, carried out by YouGov to mark the 15th anniversary of Investors in People, a government-backed training initial, found 37【M3】______ percent of the 2,900 questioned believed jargon led to mistrust and encouraged a feeling of inadequacy. Bosses seemed oblivious to the dangers, with more than half, believing it to be harmful. That could【M4】______ explain why workers perceived it to be on rise, with nearly 40 percent【M5】______ believing it was increasingly creeping into office banter. Almost two-thirds of employees would prefer to no jargon at work. Cliches【M6】______ such as "getting our ducks in a row" might just be lining up trouble, though. Nicola Clark, director at Investors in People, said: " Whilst jargon can be useful shorthand at times, managers need to be more alert to when and how they use them."【M7】______ Nearly 40 percent of workers surveyed believed jargon betrayed a lack of confidence, but one in five thought those who used it were【M8】______ untrustworthy or trying to cover something up. "Cutting jargon out of everyday communication is clearly a challenge. Therefore, as our【M9】______ research shows, if used inappropriate, jargon can be an obstacle to【M10】______ understanding, which ultimately can impact on an individuals performance and an organizations productivity."
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