参考答案

正确答案：Dear Manager[1]I have just returned from a holiday during which I stayed in your hotel. Unfortunately the experience was not pleasant. [2] So I venture to write you a letter to complain about the bad service of your hotel.[3]There were several defects and the following are the most intolerable ones. [4] Firstly the environment of the room is not as good as you've claimed to be. It's airtight and smells disgusting. [4]Secondly some of your waiters have little sense of service. They forgot about the meal 1 had booked and when I called again they refused to give me any explanation and treated me rudely. [5] Honestly speaking I feel extremely bad about your service.[6]I'm sorry to be so forthright but I do hope you can spare time to investigate the problem and give me a proper answer. Best wishes!Sincerely yoursLi Ming
Dear Manager,[1]I have just returned from a holiday, during which I stayed in your hotel. Unfortunately, the experience was not pleasant. [2] So I venture to write you a letter to complain about the bad service of your hotel.[3]There were several defects and the following are the most intolerable ones. [4] Firstly, the environment of the room is not as good as you've claimed to be. It's airtight and smells disgusting. [4]Secondly, some of your waiters have little sense of service. They forgot about the meal 1 had booked and when I called again they refused to give me any explanation and treated me rudely. [5] Honestly speaking, I feel extremely bad about your service.[6]I'm sorry to be so forthright, but I do hope you can spare time to investigate the problem and give me a proper answer. Best wishes!Sincerely yours,Li Ming