A-A+

Nurse: _________ Can I help you?Caller: Hello.

2022-08-06 09:21:19 问答库 阅读 178 次

问题详情

Nurse: _________ Can I help you?
Caller: Hello. My Wife is Dr.Tutiler"s patient, and she is not feeling well this morning.
A.Dr.Tutiler"s office.
B.This is Mary.
C.Welcome to Dr.Tutiler"s office.
D.Thank you for calling.

参考答案

正确答案:A
接工作电话时,首先要说明自己所在部门,而不是自己的姓名。C项用于正式场合迎接客人,D项在电话结束前使用。

考点: