A-A+
Nurse: _________ Can I help you?Caller: Hello.
问题详情
Nurse: _________ Can I help you?
Caller: Hello. My Wife is Dr.Tutiler"s patient, and she is not feeling well this morning.
A.Dr.Tutiler"s office.
B.This is Mary.
C.Welcome to Dr.Tutiler"s office.
D.Thank you for calling.
参考答案
正确答案:A
接工作电话时,首先要说明自己所在部门,而不是自己的姓名。C项用于正式场合迎接客人,D项在电话结束前使用。