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From: Cindy West To: Jack G

2022-08-05 19:41:58 问答库 阅读 171 次

问题详情

From: Cindy West<[email protected]> To: Jack Graham<[email protected]> Subject: Survey Results Dear Mr. Graham, Between April 1st and June 30th, we phoned 2,000 TX computer users. We asked for their opinion about the products and services offered by your company. 1,150 agreed to share their views. 1,040 said that they were either satisfied or very satisfied with the product and service they received. Thats 90% of everyone who answered. I attached all the data in this email as well as a comprehensive analysis of the responses. Briefly, the results indicate that your customers value the speed and durability of TX computers. Many respondents mentioned that your computers still function perfectly even after several years of ownership. However, some people were not satisfied with the customer service or the delivery options that were offered. I hope you will find this information helpful. Id be happy to answer any questions you might have, so please dont hesitate to call. Sincerely, Cindy West Consumer Behavior. Analyst
What is the purpose of the e-mail?
A.To announce a discount on computers
B.To summarize a set of data
C.To promote a new type of a computer
D.To apologize for a late delivery请帮忙给出正确答案和分析,谢谢!

参考答案

正确答案:B
开头表明已经调查过消费者意见,之后简单转达了相关内容,具体的资料附加到邮件里。

考点: