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Part V Writing (30 minutes) For this part you

2022-08-05 18:41:34 问答库 阅读 170 次

问题详情

Part V Writing (30 minutes) For this part, you are allowed 30 minutes to write a letter to the editor of a newspaper complaining about the poor service of a bookstore. You should write at least 150 words according to the guidelines given below in Chinese.
设想你买了一本英文词典,发现有这样那样的质量问题,书店的服务态度又不好,因此给报社编辑写信。信中必须包括以下内容:
1. 事情的起因
2. 与书店交涉的经过
3. 呼吁服务行业必须提高服务质量请帮忙给出正确答案和分析,谢谢!

参考答案

正确答案:
PartVWriting[参考范文]June19,2004DearEditor,IamwritingthislettertoreflectsomeproblemsIcameacrossrecentlyand,appealtotheimprovementoftheserviceindustry.ThisweekendIboughtanEnglish-Chinesedictionaryinabookstorenearmyhomesinceitscoveriselaboratelydesigned.ButwhenIwenthomeandreadcarefully,Ifoundthattheseveralpagesofthedictionaryhavebeencrackedandbefouled.Whatisworse,themisprintsspreadeverywhereinthedictionaryandseriouslyaffectmycomprehension.Sincetherewassuchdamageandmisprinttothedictionary,Iwenttothebookstoretorequireforareplace.Buttomysurprise,thestaffofthebookstoreturndownmyrequestrudelyandevendeniedthepoorqualityofthedictionary.Itgoeswithoutsayingthattoday’sface-pacedandmarket-orientedeconomycallsformuchhigherstandardforserviceindustry.However,tomyregret,manyofthecommercialsfailtoachievethisstandardandthequalityofthestaffneedstobeimproved.It’sself-evidentthatthepoorqualityofpractitionersintheserviceindustrywillnotonlydeeplydisappointcustomersbutalsohamperthedevelopmentofourcountry’seconomy.Asaresult,Iexpectyournewspapertoappealtotheserviceindustrytoattachmoreimportancetotheserviceimprovement.Thankyouforyourattention!Sincerelyyours,Sam

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