参考答案

正确答案：C
ConversationOneM:Hello?W:Hello,Sam.ThisisPaulaHanson.Sorrytobotheryou,butI'mhavingasmallproblemIthoughtyoumightbeabletohelpmewith.M:Sure,Paula.What'sup?W:Well,youknowSarahandImovedintoanoff-campusapartmentinthefail,overonthewestsideoftown.Anyway,we'vebeenhappywithituntilthepastcoupleofmonths.M:Yeah.Whathappened?W:Well,thedishwasherbrokedown,sowereportedittoMs.Comers,theowner.Shesaidshe'dtakecareofit,butamonthwentbyandnothinghappened.M:Didyougetbackintouchwithher?W:Igotarepairmantogivemeanestimate.ThenIsentittoher.WhenIdidn'thearfromher,Ihadtherepairdone.AndIdeductedthecostfromtherentcheck.M:Sowhat'stheproblem?W:[19][20]Shewasveryangry.Shesaidshecouldhavegottentherepairdoneforlessmoney.Now,she'sthreateningtochaseusawayfornotpayingthefullrent.M:Holdon,Paula.Itdoessoundprettyserious.ButI'msureyoucanallsitdownandworkthisout.W:[21]Well,you'reoveratthelawsehoul.So,IwonderedifyouwouldmindcomingwithSarahandmewhenwegototalktoMs.Comers.We'resupposedtomeetwithhertomorrownightat8:00.M:Sure.Ihaven'tstudiedalotaboutcontractsyet,butI'llbegladtohelpyoustraightenthingsout.Whydon'tIstopbyabout7:30?W:Thanks,Sam.Youareourlifesaver.19.WhatisPaula'sproblem?20.WhyisMs.Comersangry?21.WhydoesPaulathinkSamcanhelpher?C【听前预测】1．三项提到apartment，可知对话内容很可能与公寓有关。2．四项均表示女士遇到的问题。结论：对话很可能围绕女士遇到的有关公寓的问题展开。【解析】女士所租的公寓的洗碗机坏了，她告诉了房东，房东说会处理，但过了一个月仍没有动静。女士找修理工估算了修理费并寄给了房东，但依然没有得到回复。于是女士自己找人修理了，并把修理费从房租中扣除，这引发了其与房东的矛盾，故选C。本题所提问题正好在对话中有相应的信息句，即男士所说的“Sowhat'stheproblem”。