说明:假设你是Leek Air-conditioning公司售后服务部的John Green
问题详情
说明:假设你是Leek Air-conditioning公司售后服务部的John Green,写一封道歉信。 时间:3月17日。 内容:昨天收到客户的来信,信中称新买的空调没有按照规定的时间装好。向客户道歉,因为自己看错了时间而导致该错误的发生,并承诺下周一完成安装。 注意信函格式! Words for reference: 售后服务部after-sale department请帮忙给出正确答案和分析,谢谢!
参考答案
正确答案:March 17Dear SirI"m John Green from after-sale department Leek Air-conditioning Company. I"m writing to express my deep apology for the neglect of my job.I received your letter yesterday which said that your newly bought air conditioner was not fixed as it was scheduled. I am terribly sorry for that. All of this is due to the fact that I misread the time. And we promise to finish the installment next Monday.Meantime I sincerely apologize to you for your inconvenience caused by my mistake again.Sincerely yoursJohn Green
March 17Dear Sir,I"m John Green from after-sale department, Leek Air-conditioning Company. I"m writing to express my deep apology for the neglect of my job.I received your letter yesterday, which said that your newly bought air conditioner was not fixed as it was scheduled. I am terribly sorry for that. All of this is due to the fact that I misread the time. And we promise to finish the installment next Monday.Meantime, I sincerely apologize to you for your inconvenience caused by my mistake again.Sincerely yours,John Green