参考答案

正确答案：C
W：Can’tyoudosomethingabouttheserviceinthishotel，manager?M：Imsorrymadam．What’stheproblemexactly?W：Mybreakfast．that’stheproblem．M：Yes?W：Iorderedbreakfastfromroomservice．Oh．atleasthalfanhourago．M：Yes?W：Ivetelephonedroomservicethreetimes，butmybreakfaststillhasn’tcome．M：Isee．W：Ivegotallimportantmeetingatnineo’clock．AndnowitseemsIllhavetogotherewithoutbreakfast．Really,Idon’ttllinkthisisgoodenough．M：Imverysorryaboutthismadam．Youorderedbreakfasthalfanhouragoandyou’vephonedthreetimessincethen．W：That’sfight．M：Imreallysorryaboutthat．Youshouldhavereceivedyourbreakfastnolaterthanfiveortenminutesafteryou’dorderedit．W：That’swhatIthought．M：noproblemmaybethattheyareshortofpeopleinthekitchensrecently．ButIlllookintothis．AndIllmakesurethatthebreakfastissenttoyouinlnle．diately．FullEnglishbreakfast，wasit?W：Yes．FullEnglishbreakfast．M：Verywell．madam．IlldealwiththismyselfandIllhaveitsentuptoyourroomfightaway．