Which of the following is cited in the passage
问题详情
Which of the following is cited in the passage as a goal of some professional service firms in offering unconditional guarantees of satisfaction？
A．A limit on the firm’s liability
B．Successful competition against other firms
C．Ability to justify fee increases
D．Attainment of an outstanding reputation in a field
E．Improvement in the quality of the firm’s service请帮忙给出正确答案和分析，谢谢！
参考答案
正确答案：B
解析：ThebestanswerisB.Inlines1-4,theauthorstatesthatfirmsofferingunconditionalguaratesare“seekingacompetitiveadvantage.”ChoicesA,C,andEcanbeeliminatedbecausenomentionismadeinthepassageofliabilitylimits,justificationforfeeincrease,orimprovementofserviceasobjectivesinofferingunconditionalguarantees.ChoiceDisincorrectbecausethepassagedoesnotassociatetheofferingofunconditionalguaranteeswiththeattainmentofanoutstandingreputation.
