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You are a customer service manager in a big su

2022-08-05 15:52:41 问答库 阅读 169 次

问题详情

You are a customer service manager in a big supermarket Recently you have received some complaints from customers.
Write a memo to the staff in your department:
informing them about what the customers complain about
pointing out the possible reasons for the complaints
proposing the ways to solve the problem.
Write 40-50 words.
MEMO
To:
From:
Date:
Subject:请帮忙给出正确答案和分析,谢谢!

参考答案

正确答案:To: Customer service department personnelFrom: The customer service managerDate: 7th JanuarySubject:I am obliged to inform you that we received several customer complaints about late delivery of the goods. It is understood that this was often caused by the unexpected traffic jam. Therefore it is suggested that the goods delivery team set out earlier in case of heavy traffic to ensure the goods are delivered on time.Thank you.
To: Customer service department personnelFrom: The customer service managerDate: 7th JanuarySubject:I am obliged to inform. you that we received several customer complaints about late delivery of the goods. It is understood that this was often caused by the unexpected traffic jam. Therefore, it is suggested that the goods delivery team set out earlier in case of heavy traffic to ensure the goods are delivered on time.Thank you.

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