A-A+
Suppose a customer finds fault in his tape rec
问题详情
Suppose a customer finds fault in his tape recorder, what would he say to the store manager？ ______
A．This the warrant; you must change a new one for me.
B．The tape recorder is not so good as before.
C．The sound coming out of the right speaker is unclear.
D．This tape recorder doesn"t work.
参考答案
正确答案：A
解析：推理题。该答案符合两个条件：第一段，第一句说出第一步(the first step is to present the warranty……)即出示保单。第三段第四句说出第二步(……，stating the complaint as politely and as firmly as possible)，firmly指诉求之坚决。选项A中must change“必须调换”。
