A-A+
If the consumer wants a quick settlement of hi
问题详情
If the consumer wants a quick settlement of his problem, it is better to complain to______ .
A.a public organization
B.the manufacturer
C.the store manager
D.a shop assistant
参考答案
正确答案:C
解析:推断题。第三段第一句告诉我们,最简单最普通的方式是直接向商店经理申诉(to complain directly to the store manager),然后说顾客越急于申诉索赔,商店经理就越渴望去理赔。