A-A+
Why won't the customers probably complain any
问题详情
Why won"t the customers probably complain any more about the delivery of ordered goods?
A.Because customers have improved their shopping experience.
B.Because e-commerce has become a mainstream retail channel.
C.Because there is customer relationship management technology.
D.Because duplicated orders have been effectively avoided.
参考答案
正确答案:C
解析:根据短文中作者自己在作出承诺时,解释说:Customer relationship management technology has helped sites manage customer concerns and improve relationships with customers.而货物及时送到或者不重复订货只是有了新的管理技术的结果。