参考答案

正确答案：hits and misses
hits and misses 解析：由题干关键词games industry，film industry定位到原文第四段倒数第二句：The top 20 games took a larger share of sales...which shows that the games industry, like the film industry, is becoming increasingly polarized between hits and misses. 可知，销量中排名前20的游戏所占份额更大。这一现象表示，游戏业和电影业一样，越来越呈现出热门作品和败笔作品的两极化，故答案填hits and misses.