A-A+
In the writer's opinion the quality of servic
问题详情
In the writer"s opinion, the quality of service is changing because ______.
A．the customers" demands have changed
B．the staff receive more consideration than the customers
C．the customers" needs have increased
D．the staff are less considerate than their employers
参考答案
正确答案：B
解析：参见第一段最后一句。作者认为现在所谓的“服务”机构的宗旨是员工置于服务之上。
