问题详情

说明：假如你是李明(中国籍)，去云南旅游。于2008年8月8日入住香格里拉宾馆4502房间，8月18日离开。临走时被邀请填写一份问卷调查表。内容如下： 1．对宾馆的总体管理和服务感到满意； 2．美中不足是因宾馆地处山间，交通不便，周围的商业购物中心较少，建议宾馆能提供免费班车接送客人来往商业区和宾馆之间，或能和租车公司联系，为客人提供租车服务。 Words for reference: 购物中心 shopping center; 班车 shuttle bus; QUESTIONNAIRE To improve the quality of our service, we would be grateful if you"d complete the following questionnaire. Name :____________ Nationality :____________Room number: ___________ Check-in Date :____________ Check-out Date:____________ Did you receive warm welcome and polite service when you arrived？ ____________________________________________ Are you satisfied with the room service of our hotel？ ____________________________________________ How do you think of our health facilities？ ____________________________________________ Please give your impression of our restaurant service. ____________________________________________ Have you any other suggestions to help us make your stay more enjoyable？ __________________________________________________________________________ Shangri-La Hotel General Manager 请帮忙给出正确答案和分析，谢谢！