A-A+
According to the last paragraph the service q
问题详情
According to the last paragraph, the service quality of American service personnel may depend on______.
A．the customers" attitude towards them
B．the amount of commission and tips
C．the length of their working hours
D．their working experience
参考答案
正确答案：B
解析：从最后一段第二句话“As American sales and service personnel are heavily reliant on commission and tips，they have more motives to provide more service．”可以看出，佣金和消费才是决定服务质量的关键因素，故选B。
